Privacy Policy

1. Introduction

Welcome to Chefolio (“Chefolio LLC,” “Chefolio,” “we,” “us,” or “our”). We connect home cooks and food lovers with professional chefs for in-home and on-demand dining experiences. Protecting your privacy and securing your personal data are top priorities. This Privacy Policy explains what information we collect, how we use it, and your choices when using our platform.

By accessing or using Chefolio, you agree to this policy. If you disagree, please discontinue use of our services immediately.

2. Information We Collect

2.1 Personal Information

We collect information that identifies you directly, including:

• Name, email address, phone number
• Profile photos, chef portfolios, gallery images
• Payment and billing details (stored securely via PCI-compliant processors)
• Address, location, and service area
• Culinary preferences, dietary restrictions
• Professional certifications, experience, licenses

2.2 Usage & Device Information

We automatically gather data about how you interact with Chefolio:

• IP address, browser type, device identifiers
• Pages visited, clicks, scroll behavior
• Booking history, search filters, preferences
• Messages and communications between users and chefs

3. How We Use Your Information

We use your data to:

• Operate, maintain, and personalize the Chefolio experience
• Facilitate bookings, purchases, and secure payment processing
• Send confirmations, reminders, and provide customer support
• Improve features, conduct analytics, and troubleshoot issues
• Protect against fraud, unauthorized access, and abuse
• Comply with legal obligations and respond to lawful requests

4. Sharing & Disclosure

We do not sell your personal information. We may share data in these scenarios:

• Other Users: Your public profile (name, photo, menu, ratings) is visible to book services.
• Service Providers: Third parties (hosting, analytics, email delivery) under contract and NDA.
• Payment Partners: PCI-compliant processors to handle transactions.
• Legal & Safety: When required by law, regulation, or to protect rights and safety.
• Business Transfers: In events like mergers or asset sales, with notice to you.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined above, or to comply with legal requirements. When data is no longer needed, we securely delete or anonymize it.

6. Cookies & Tracking

We use cookies, web beacons, and similar technologies (e.g., Google Analytics, Mixpanel) to enhance functionality, remember preferences, and analyze usage. You can manage cookies through your browser settings; disabling cookies may limit certain features.

7. Security Measures

We implement administrative, technical, and physical safeguards including:

• Encryption in transit (TLS) and at rest
• Secure servers with firewalls and intrusion detection
• Access controls, authentication, and regular audits
• Vulnerability assessments and penetration testing

While we strive for robust security, no system is impenetrable. Please protect your credentials.

8. Your Rights

Depending on where you live, you may have rights to:

• Access your data
• Correct inaccuracies
• Delete or anonymize your data
• Portability receive your data in machine-readable form
• Restrict or object to certain processing

To exercise rights, contact us any time at privacy@chefolio.net.

9. International Transfers

Your data may be stored or processed globally. We ensure adequate safeguards (e.g., standard contractual clauses) for transfers outside your jurisdiction.

10. Children’s Privacy

Chefolio is intended for users 18+. We do not knowingly collect data from minors. If we learn of such data, we will promptly delete it.

11. Changes to this Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the “Last updated” date at the top and notify you of significant changes.

12. Contact Us

For questions, requests, or concerns about your privacy, please reach out: